Ross Goodman

Author: Ross Goodman

  • What A Week !

    Busy Busy Busy
    It has been a very busy/eventfull week this week!
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  • Get It On With Bryan Burnett – Radio Scotland


    WOW! What a way to start the week!
    Bryan chose my suggestion from Friday to be the theme for tonight’s show.
    Then to top it off he even played my suggestion.

    A fantastic show (as always)

    I’m a happy man!
    http://www.JustGiving.com/26Miles4CHAS

  • Dell Tech Support – Must Read The Script


    Dell: Can I confirm that your laptop has been collected.
    Me: Which one, I have had two collected in the last week.
    Dell: The one that needs the repair to the palm rest and screen.
    Me: Yes that was collected last week, a day later than was arranged.
    Dell: OK, Thank You.
    Me: Can you confirm the status of the repair?
    Dell: Yes we received the laptop last week and are waiting on the replacement parts.

    I’m glad to see that the Dell quality processes have finally kicked in and they are confirming that they are actually repairing the laptop that they have collected and that they have not mistaken my laptop with someone else’s that has the same service tag and the same fault.

    Update

    The laptop was returned all fixed today !

  • Dell Support Woes Again


    As you will have read here I previously owned a Dell Inspiron Mini 10 (1011) and had a host of issues that resulted in the laptop being returned for a full refund.
    I really liked my Dell Mini 10 so I thought I would give them another go.
    I ordered another Dell Mini 10 from the Dell UK Outlet.

    Once Bitten…

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  • Running Edinburgh Marathon For CHAS

    On 7th September 2008 my daughter Emma Berry Goodman passed away from Motor Neurone Disease.

    Last year I ran a half marathon and cycled across Scotland to raise funds for MND Scotland.

    This year (before my 40th birthday) I will complete the Edinburgh Marathon on 23rd May 2010. I have also managed to elist the help of my two best friends Angus Denham and Paul Crawford.

    The childrens hospice, Rachel House in Kinross was a favourite outing for Emma and she really looked forward to her time there. The staff and volunteers there go out of there way to bring a smile to everyone’s faces!

    If you would like to show your support for the fantastic work done by CHAS please consider adding your donation on this page : http://www.justgiving.com/26Miles4CHAS

    You can see some of the photos that I have taken at Rachel House in Kinross here.

  • How Annoying is the Microsoft At Home RSS Feed?

    Microsoft At Home
    I’m using Microsoft Outlook 2007 and I think it’s a great piece of software.
    It has a built in RSS feed reader. Typically I use Google Reader but as that can’t handle authenticated feeds I’m using Outlook for all of my work related Sharepoint feeds.
    In order to introduce people to RSS, Microsoft have included two “standard” RSS feeds: “Microsoft At Home” and “Microsoft At Work”.
    The only problem is, I’m not really interested in reading these feeds.
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  • Dell Tech Support Woes


    I bought a Dell Inspiron Mini 10 in October directly from Dell via the Dell Outlet.
    After the usual few days it took to get all the service packs and fixes etc onto it I noticed that the screen resolution was incorrect. The screen has a maximum physical resolution of 1024×600. The properties only listed 1024×768.
    When you used the laptop you were missing the bottom 168 pixels worth of screen. The desktop did not scroll. It was still usable, press the start button on the keyboard and the menu appeared, you just couldn’t see the task bar.
    If I used the screen magnifier and dragged the mouse off the bottom of the screen, the magnifier showed me the area off the bottom of the screen (the missing 168 pixels worth).
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  • Play.com – Stock Issues

    Play.com
    I ordered a DVD for my wife for Christmas in December. I have used Play before and have never had any issues.
    This time, the DVD did not arrive.
    I had to wait 21 days before I could claim a replacement.
    Cue no DVD for my better half !
    After 21 days, without any quibbles Play agreed to ship a replacement.
    Unfortunately, the DVD was not out of stock. I received an e-mail on 7th January to inform me of this.
    To date I have still not received the DVD.
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  • Back To Blogging ?

    spine
    Creative Commons License photo credit: estherase
    The recent fund-raising that I have been doing for MND Scotland seems to have taken a lot of time but more so energy to complete.
    Hopefully, I will start to update my blog more often.
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  • PlusNet Hosting “Issues”

    I’m having some issues with the hosting of this site.
    Until it is rectified I have changed the theme to something that is a bit simpler to read.