Categories
Technology

Dell Tech Support – Must Read The Script


Dell: Can I confirm that your laptop has been collected.
Me: Which one, I have had two collected in the last week.
Dell: The one that needs the repair to the palm rest and screen.
Me: Yes that was collected last week, a day later than was arranged.
Dell: OK, Thank You.
Me: Can you confirm the status of the repair?
Dell: Yes we received the laptop last week and are waiting on the replacement parts.

I’m glad to see that the Dell quality processes have finally kicked in and they are confirming that they are actually repairing the laptop that they have collected and that they have not mistaken my laptop with someone else’s that has the same service tag and the same fault.

Update

The laptop was returned all fixed today !

Categories
Technology

Dell Support Woes Again


As you will have read here I previously owned a Dell Inspiron Mini 10 (1011) and had a host of issues that resulted in the laptop being returned for a full refund.
I really liked my Dell Mini 10 so I thought I would give them another go.
I ordered another Dell Mini 10 from the Dell UK Outlet.

Once Bitten…

Continue reading “Dell Support Woes Again”
Categories
Fitness Fundraising Running

Running Edinburgh Marathon For CHAS

On 7th September 2008 my daughter Emma Berry Goodman passed away from Motor Neurone Disease.

Last year I ran a half marathon and cycled across Scotland to raise funds for MND Scotland.

This year (before my 40th birthday) I will complete the Edinburgh Marathon on 23rd May 2010. I have also managed to elist the help of my two best friends Angus Denham and Paul Crawford.

The childrens hospice, Rachel House in Kinross was a favourite outing for Emma and she really looked forward to her time there. The staff and volunteers there go out of there way to bring a smile to everyone’s faces!

If you would like to show your support for the fantastic work done by CHAS please consider adding your donation on this page : http://www.justgiving.com/26Miles4CHAS

You can see some of the photos that I have taken at Rachel House in Kinross here.

Categories
Microsoft Office

How Annoying is the Microsoft At Home RSS Feed?

Microsoft At Home
I’m using Microsoft Outlook 2007 and I think it’s a great piece of software.
It has a built in RSS feed reader. Typically I use Google Reader but as that can’t handle authenticated feeds I’m using Outlook for all of my work related Sharepoint feeds.
In order to introduce people to RSS, Microsoft have included two “standard” RSS feeds: “Microsoft At Home” and “Microsoft At Work”.
The only problem is, I’m not really interested in reading these feeds.

Continue reading “How Annoying is the Microsoft At Home RSS Feed?”
Categories
Technology

Dell Tech Support Woes


I bought a Dell Inspiron Mini 10 in October directly from Dell via the Dell Outlet.
After the usual few days it took to get all the service packs and fixes etc onto it I noticed that the screen resolution was incorrect. The screen has a maximum physical resolution of 1024×600. The properties only listed 1024×768.
When you used the laptop you were missing the bottom 168 pixels worth of screen. The desktop did not scroll. It was still usable, press the start button on the keyboard and the menu appeared, you just couldn’t see the task bar.
If I used the screen magnifier and dragged the mouse off the bottom of the screen, the magnifier showed me the area off the bottom of the screen (the missing 168 pixels worth).

Continue reading “Dell Tech Support Woes”
Categories
Uncategorized

Play.com – Stock Issues

Play.com
I ordered a DVD for my wife for Christmas in December. I have used Play before and have never had any issues.
This time, the DVD did not arrive.
I had to wait 21 days before I could claim a replacement.
Cue no DVD for my better half !
After 21 days, without any quibbles Play agreed to ship a replacement.
Unfortunately, the DVD was not out of stock. I received an e-mail on 7th January to inform me of this.
To date I have still not received the DVD.

Continue reading “Play.com – Stock Issues”
Categories
This Site Wordpress

Back To Blogging ?

spine
Creative Commons License photo credit: estherase
The recent fund-raising that I have been doing for MND Scotland seems to have taken a lot of time but more so energy to complete.
Hopefully, I will start to update my blog more often.

Continue reading “Back To Blogging ?”
Categories
This Site

PlusNet Hosting “Issues”

I’m having some issues with the hosting of this site.
Until it is rectified I have changed the theme to something that is a bit simpler to read.

Categories
Fundraising MND Motor Neuron Disease

Fantastic MND Fundraising Night

Last Friday Simon Corbett arranges a fantastic fundraising night for MND Scotland.
DSC_9685
Simon had arranged an excellent DJ to keep the evening entertained.
A quizz to test our general knowledge.
A raffle to make sure that lots of us had something to take home.
There was an auction of a bottle of whisky, signed by the First minister; that went for £250.
DSC_9682
I’d like to thank Simon and his family and friends for organising the event, everyone who donated raffles and everyone who turned up of the night.
Ross Goodman

Categories
Technology

Google Reader – Send To GMail

I’m a huge fan of Google Reader.
They recently introduced a “Send To” feature to allow you to share items with other users.
The one that was not included by default was Send To GMail !

Try This:
https://mail.google.com/mail/?ui=2&view=cm&cmid=0&fs=1&tearoff=1&to=&su=${title}&body=${url}
Whoops, just noticed there is a big “EMail” button at the bottom of every article that does just this!